Frequently Asked Questions

What services do you offer?

We provide precision fiber laser cutting and engraving for a wide range of applications including custom signage, industrial parts, branded components, decorative pieces, and one-off projects. If you have a unique idea, we’re happy to discuss it.

What materials can you cut or engrave?

We commonly work with:

  • Steel

  • Stainless steel

  • Aluminum

  • Other metals depending on project requirements

If you’re unsure about your material, contact us and we’ll let you know what’s possible.

Do you accept custom designs?

Yes. Custom work is a core part of what we do. You can provide finished vector files or come to us with a concept and we’ll help guide the process.

What file types do you accept?

Preferred formats include:

  • DXF

  • SVG

Other formats may be usable — just send what you have and we’ll review it.

Do you help create or modify designs?

We can assist with basic file setup or minor adjustments. More complex design work may involve an additional fee.

What is your typical turnaround time?

Turnaround depends on project size, complexity, and current workload. Small jobs may be completed quickly, while larger or custom runs require more time. We’ll provide an estimated timeline when quoting your project.

Do you have minimum order quantities?

No — we handle everything from single custom pieces to larger runs.

How is pricing determined?

Pricing is based on:

  • Material type and thickness

  • Cutting/engraving time

  • Design complexity

  • Quantity

Contact us for a quote tailored to your project.

Can I supply my own material?

In many cases, yes. Material must meet certain flatness and quality standards. Reach out beforehand to confirm compatibility.

How do I request a quote?

You can contact us through the website form, 602-617-1798, or metalmillaz@gmail.com. Including the following helps speed up the process:

  • Design files

  • Material type

  • Thickness

  • Quantity

  • Timeline

Do you ship finished parts?

Shipping options are available depending on project size and destination. Local pickup may also be arranged.

What if I’m not sure where to start?

No problem — that’s common. Send us your idea, sketch, or description and we’ll help determine the best path forward.

Still have questions?
Reach out anytime — we’re here to help bring your project to life.